en
WELCOME TO A PLACE WHERE ALL NEW IDEAS ARE SIGNIFICANT
"The Other Way"
WHAT WE DO
WE ARE HERE TO INVEST IN BUSINESSES

Fakher Holding has been established with the aim of creating a business ecosystem in the specialized fields of post, logistics, e-commerce, manufacturing and trades. Our main goal is creation of new businesses in aforementioned fields and provide products and services in the context of those businesses. Beside creation of new job opportunities, Fakher holding task is creation of appropriate infrastructure, based on information Technology which will result to life welfare level upgrade. Our main strategy is to attract creative ideas, investors, advisers and experts. We endeavor to take solid step towards our mission to upgrade Iran’s economy and welfare.

ABOUT FAKHER
WE ARE A HOLDING AND INVESTMENT COMPANY

Fakher Holding has been established with the mission of formation and management of Fakher ecosystem and strategic management of her subsidiaries and affiliates. Fakher holding is determined to create new businesses and develop appropriate infrastructure, to form a comprehensive exchange of values among people, government and suppliers of goods and services.

HOLDING
INVESTMENT
Fakher Holding has been established with the mission of formation and management of Fakher ecosystem
We embrace new thoughts, concepts and ideas. Our value is to thrive, nourish and shape quality businesses and empower Fakher ecosystem.
WHO WE ARE

Fakher holding considers the organizational culture, as a sharable and transferable pattern. Special architecture of human resources, tailored to the goals of the Holding, directs realization of the new organizational concepts.

HR STRATEGY
• Attracting professional human resources
• Engagement
• Continuous staff training and development
• Knowledge management
• Focus on employee wellbeing
• Rewarding
• Employee relations
OUR CULTURE
Fakher Holding’s organizational culture is based on shared values such as creativity, entrepreneurship, coaching and social responsibility which influences the organization’s members’ manner and mindset.
+ 1
Projects under execution
+ 1
Number of attained businesses
+ 1k
Direct employment
+ 1k
Indirect employment
1
startups
FAKHER HOLDING AT A GLANCE

ANNUAL REVIEW

11% Trades and Manufacturing 36% E-Commerce 53% Logistic
2020-07-12

logistics & online retailers

Why logistics have never been more important to online retailers’ success?, Lauren Freedman , Nov 2019

A consumer’s decision to click the Buy button on an ecommerce site or app all too often comes down to a retailer’s logistics operations. After all, 44% of online shoppers have abandoned an online shopping cart because the item they were seeking to purchase wouldn’t arrive on time, according to a June Internet Retailer/Bizrate Insights survey that examined online shoppers’ shipping experiences and preferences.

Consumers want certainty, which is why 20% of online shoppers also have abandoned an order because the delivery date was unclear. The confidence that their item will arrive when they want it helps explain why 28% of shoppers were willing to pay for expedited shipping to get a product at the desired time. The desire for certainty also might explain why 30% of online shoppers have ordered items for same-day delivery from an ecommerce site and 21% have done so from a store.

These findings suggest that online retailers need to be precise in their delivery times. And, amid an increasingly competitive retail ecosystem, they also have to move toward faster deliveries and offer more options. This will allow them to better compete with Amazon and store-based retailers like Target Corp, Best Buy Co. Inc. and The Home Depot Inc., which offer same-day delivery.

Tracking online orders

Once they place orders online, a large share of shoppers are vigilant about tracking their packages. That puts the onus on retailers to regularly communicate with shoppers throughout the shipping process as a lack of information and late deliveries make shoppers more likely to complain or ask for information about their order.

A look at the survey findings is insightful:

88% of online shoppers have tracked their order status online.
34% have used an app to monitor their online order status.
17% have contacted a retailer’s customer service agent about an order’s delivery status, while 13% contacted the package carrier.
18% did not receive tracking information for their online orders.
9% contacted a retailer’s customer service agent to change their order.
Meeting and exceeding expectations should be every retailer’s goal. Shoppers expect packages will be delivered to the right location 100% of the time. But retailers do not always meet expectations when it comes to having orders delivered to designated locations. When delivery issues arise, online shoppers must receive alerts from both carriers and retailers. Those types of messages can help resolve potential issues; 60% of online shoppers were satisfied with alerts received from carriers and retailers about their order status.

Looking ahead

Smartphones will increasingly be crucial to consumers’ online and offline behaviors, the survey results found.

For example, online shoppers plan to check product availability and arrange for in-store pickup more in the next six months than they have in the past, thanks in part to their mobile devices. 54% of online shoppers Internet Retailer surveyed plan to check product availability more at nearby stores, and 44% expect to use their mobile devices for efficiency purposes.

Omnichannel capabilities must be in place to support online shoppers’ needs. 43% of online shoppers will order online for pickup in a store more often than they have in the past, and 33% will use their mobile devices to expedite the process.

Retailers must evaluate same-day logistics and associated costs, defining a strategy to address heightened consumer demands. Online survey respondents reveal that 2% will order more for same-day delivery from a website, while 16% will order more from a physical store.

Read More: Why logistics have never been more important to online retailers’ success

2020-07-04

Making Uncertainty Work

Three Lessons on Making Uncertainty Work in Your Favor, Larry Robertson , JUN 2020

When faced with trouble, the most adaptive leaders focus on a few key things and thrive.

It's unquestionable, these are uncertain times. As such, two deceivingly simple things hold true. The first, is that we have to relearn what we can rely on. The second, is that the ability to think differently or creatively quickly rises from a want to a vital need.

These simple truths are more nuanced than they first appear, and the implications of seeing (or missing) the gradation is critical for leaders, and especially entrepreneurs.

If you're only looking at the most immediate and obvious forms of uncertainty right now, you're missing the more important trend line. For the past 20 years, the environment in which we work and live has become increasingly uncertain. The proof is captured in countless annual leadership studies, from sources as diverse as PwC's CEO Survey, to the World Economic Forum's risk report.

Representative of the findings, PwC revealed that a full four in five leaders (82 percent) describe the world in which they must now lead by a single word: unpredictable. What's more, the 2018 WEC risk report made clear that the very nature of change is changing, becoming ever more complex. The upshot: while once more episodic, uncertainty is constant. Beyond predicting the path forward, walking it has become increasingly challenging.

What's fascinating is how consistently these same leaders say that the way forward isn't about strategy, or best practices, or any of the things that tend to get the most attention. Rather, it's about creativity.

For many organizations, uncertain times are the signal to batten down the hatches and stick ever more closely to what we know. And yet, even those who default to this falsely safer approach seem to know a more creative, adaptable, fluid approach is what's truly needed (77 percent according to PwC's CEO survey). What most lack is an understanding of how. That's where the "Three Acts of Creation" come in.

As simple as they may at first sound, as an advisor I've seen three simple acts--consciously recognized and applied as a habit-- to be the greatest source of adaptability, creativity, and resilience for leaders. Those "Three Acts of Creation," as I call them, are: choice, reaction, and improvisation. 

Choice

Choice is powerful, so much so that indecision is still a choice. It's the active thought and engagement in each and every choice that separates the quick from the dead in uncertain times. Too often, even without being conscious of it, we allow uncertainty to put us on autopilot, to simply do rather than to wonder, consider, and think anew about our choices.

Reaction 

The hidden danger of choice is that when we make one, we tend to assume the best will follow. That's why reaction is the second powerful and critical act of creation. In truth, reaction is the beginning of a new choice. The difference is that reaction most often begins with two silent handicaps. When the result of a choice is positive, we tend to let overconfidence cause us to drop our guard as we react. When it's negative, we often move backwards, not forwards, and seek to defend. There is no backwards in uncertain times.   

Read More: Three Lessons on Making Uncertainty Work in Your Favor

GET IN TOUCH

LETS START A JOURNEY

Main Office: Unit 4, 4Th Floor, Fakher Building , No.12, West Taban st., Nelson Mandela Boulevard, Tehran-Iran
Tel: +98 (21) 8867 8225 – Fax:
Email: info@fakher.ir
WELCOME TO A PLACE WHERE ALL NEW IDEAS ARE SIGNIFICANT
"The Other Way"
SCROLL DOWN TO CONTINUE
WHAT WE DO
WE ARE HERE TO INVEST IN BUSINESSES

Fakher Holding has been established with the aim of creating a business ecosystem in the specialized fields of post, logistics, e-commerce, manufacturing and trades. Our main goal is creation of new businesses in aforementioned fields and provide products and services in the context of those businesses. Beside creation of new job opportunities, Fakher holding task is creation of appropriate infrastructure, based on information Technology which will result to life welfare level upgrade. Our main strategy is to attract creative ideas, investors, advisers and experts. We endeavor to take solid step towards our mission to upgrade Iran’s economy and welfare.

ABOUT FAKHER
WE ARE A HOLDING AND INVESTMENT COMPANY

Fakher Holding has been established with the mission of formation and management of Fakher ecosystem and strategic management of her subsidiaries and affiliates. Fakher holding is determined to create new businesses and develop appropriate infrastructure, to form a comprehensive exchange of values among people, government and suppliers of goods and services.

HOLDING
INVESTMENT
Fakher Holding has been established with the mission of formation and management of Fakher ecosystem
We embrace new thoughts, concepts and ideas. Our value is to thrive, nourish and shape quality businesses and empower Fakher ecosystem.
WHO WE ARE

Fakher holding considers the organizational culture, as a sharable and transferable pattern. Special architecture of human resources, tailored to the goals of the Holding, directs realization of the new organizational concepts.

HR STRATEGY
• Attracting professional human resources
• Engagement
• Continuous staff training and development
• Knowledge management
• Focus on employee wellbeing
• Rewarding
• Employee relations
OUR CULTURE
Fakher Holding’s organizational culture is based on shared values such as creativity, entrepreneurship, coaching and social responsibility which influences the organization’s members’ manner and mindset.
+ 1
Projects under execution
+ 1
Number of attained businesses
+ 1k
Direct employment
+ 1k
Indirect employment
1
startups
11% Trades and Manufacturing 36% E-Commerce 53% Logistic
FAKHER HOLDING AT A GLANCE

ANNUAL REVIEW

2020-07-12

logistics & online retailers

Why logistics have never been more important to online retailers’ success?, Lauren Freedman , Nov 2019

A consumer’s decision to click the Buy button on an ecommerce site or app all too often comes down to a retailer’s logistics operations. After all, 44% of online shoppers have abandoned an online shopping cart because the item they were seeking to purchase wouldn’t arrive on time, according to a June Internet Retailer/Bizrate Insights survey that examined online shoppers’ shipping experiences and preferences.

Consumers want certainty, which is why 20% of online shoppers also have abandoned an order because the delivery date was unclear. The confidence that their item will arrive when they want it helps explain why 28% of shoppers were willing to pay for expedited shipping to get a product at the desired time. The desire for certainty also might explain why 30% of online shoppers have ordered items for same-day delivery from an ecommerce site and 21% have done so from a store.

These findings suggest that online retailers need to be precise in their delivery times. And, amid an increasingly competitive retail ecosystem, they also have to move toward faster deliveries and offer more options. This will allow them to better compete with Amazon and store-based retailers like Target Corp, Best Buy Co. Inc. and The Home Depot Inc., which offer same-day delivery.

Tracking online orders

Once they place orders online, a large share of shoppers are vigilant about tracking their packages. That puts the onus on retailers to regularly communicate with shoppers throughout the shipping process as a lack of information and late deliveries make shoppers more likely to complain or ask for information about their order.

A look at the survey findings is insightful:

88% of online shoppers have tracked their order status online.
34% have used an app to monitor their online order status.
17% have contacted a retailer’s customer service agent about an order’s delivery status, while 13% contacted the package carrier.
18% did not receive tracking information for their online orders.
9% contacted a retailer’s customer service agent to change their order.
Meeting and exceeding expectations should be every retailer’s goal. Shoppers expect packages will be delivered to the right location 100% of the time. But retailers do not always meet expectations when it comes to having orders delivered to designated locations. When delivery issues arise, online shoppers must receive alerts from both carriers and retailers. Those types of messages can help resolve potential issues; 60% of online shoppers were satisfied with alerts received from carriers and retailers about their order status.

Looking ahead

Smartphones will increasingly be crucial to consumers’ online and offline behaviors, the survey results found.

For example, online shoppers plan to check product availability and arrange for in-store pickup more in the next six months than they have in the past, thanks in part to their mobile devices. 54% of online shoppers Internet Retailer surveyed plan to check product availability more at nearby stores, and 44% expect to use their mobile devices for efficiency purposes.

Omnichannel capabilities must be in place to support online shoppers’ needs. 43% of online shoppers will order online for pickup in a store more often than they have in the past, and 33% will use their mobile devices to expedite the process.

Retailers must evaluate same-day logistics and associated costs, defining a strategy to address heightened consumer demands. Online survey respondents reveal that 2% will order more for same-day delivery from a website, while 16% will order more from a physical store.

Read More: Why logistics have never been more important to online retailers’ success

2020-07-04

Making Uncertainty Work

Three Lessons on Making Uncertainty Work in Your Favor, Larry Robertson , JUN 2020

When faced with trouble, the most adaptive leaders focus on a few key things and thrive.

It's unquestionable, these are uncertain times. As such, two deceivingly simple things hold true. The first, is that we have to relearn what we can rely on. The second, is that the ability to think differently or creatively quickly rises from a want to a vital need.

These simple truths are more nuanced than they first appear, and the implications of seeing (or missing) the gradation is critical for leaders, and especially entrepreneurs.

If you're only looking at the most immediate and obvious forms of uncertainty right now, you're missing the more important trend line. For the past 20 years, the environment in which we work and live has become increasingly uncertain. The proof is captured in countless annual leadership studies, from sources as diverse as PwC's CEO Survey, to the World Economic Forum's risk report.

Representative of the findings, PwC revealed that a full four in five leaders (82 percent) describe the world in which they must now lead by a single word: unpredictable. What's more, the 2018 WEC risk report made clear that the very nature of change is changing, becoming ever more complex. The upshot: while once more episodic, uncertainty is constant. Beyond predicting the path forward, walking it has become increasingly challenging.

What's fascinating is how consistently these same leaders say that the way forward isn't about strategy, or best practices, or any of the things that tend to get the most attention. Rather, it's about creativity.

For many organizations, uncertain times are the signal to batten down the hatches and stick ever more closely to what we know. And yet, even those who default to this falsely safer approach seem to know a more creative, adaptable, fluid approach is what's truly needed (77 percent according to PwC's CEO survey). What most lack is an understanding of how. That's where the "Three Acts of Creation" come in.

As simple as they may at first sound, as an advisor I've seen three simple acts--consciously recognized and applied as a habit-- to be the greatest source of adaptability, creativity, and resilience for leaders. Those "Three Acts of Creation," as I call them, are: choice, reaction, and improvisation. 

Choice

Choice is powerful, so much so that indecision is still a choice. It's the active thought and engagement in each and every choice that separates the quick from the dead in uncertain times. Too often, even without being conscious of it, we allow uncertainty to put us on autopilot, to simply do rather than to wonder, consider, and think anew about our choices.

Reaction 

The hidden danger of choice is that when we make one, we tend to assume the best will follow. That's why reaction is the second powerful and critical act of creation. In truth, reaction is the beginning of a new choice. The difference is that reaction most often begins with two silent handicaps. When the result of a choice is positive, we tend to let overconfidence cause us to drop our guard as we react. When it's negative, we often move backwards, not forwards, and seek to defend. There is no backwards in uncertain times.   

Read More: Three Lessons on Making Uncertainty Work in Your Favor

Making Uncertainty Work

When faced with trouble, the most adaptive leaders focus on a few key things and thrive.

It's unquestionable, these are uncertain times. As such, two deceivingly simple things hold true. The first, is that we have to relearn what we can rely on. The second, is that the ability to think differently or creatively quickly rises from a want to a vital need.

These simple truths are more nuanced than they first appear, and the implications of seeing (or missing) the gradation is critical for leaders, and especially entrepreneurs.

If you're only looking at the most immediate and obvious forms of uncertainty right now, you're missing the more important trend line. For the past 20 years, the environment in which we work and live has become increasingly uncertain. The proof is captured in countless annual leadership studies, from sources as diverse as PwC's CEO Survey, to the World Economic Forum's risk report.

Representative of the findings, PwC revealed that a full four in five leaders (82 percent) describe the world in which they must now lead by a single word: unpredictable. What's more, the 2018 WEC risk report made clear that the very nature of change is changing, becoming ever more complex. The upshot: while once more episodic, uncertainty is constant. Beyond predicting the path forward, walking it has become increasingly challenging.

What's fascinating is how consistently these same leaders say that the way forward isn't about strategy, or best practices, or any of the things that tend to get the most attention. Rather, it's about creativity.

For many organizations, uncertain times are the signal to batten down the hatches and stick ever more closely to what we know. And yet, even those who default to this falsely safer approach seem to know a more creative, adaptable, fluid approach is what's truly needed (77 percent according to PwC's CEO survey). What most lack is an understanding of how. That's where the "Three Acts of Creation" come in.

As simple as they may at first sound, as an advisor I've seen three simple acts--consciously recognized and applied as a habit-- to be the greatest source of adaptability, creativity, and resilience for leaders. Those "Three Acts of Creation," as I call them, are: choice, reaction, and improvisation. 

Choice

Choice is powerful, so much so that indecision is still a choice. It's the active thought and engagement in each and every choice that separates the quick from the dead in uncertain times. Too often, even without being conscious of it, we allow uncertainty to put us on autopilot, to simply do rather than to wonder, consider, and think anew about our choices.

Reaction 

The hidden danger of choice is that when we make one, we tend to assume the best will follow. That's why reaction is the second powerful and critical act of creation. In truth, reaction is the beginning of a new choice. The difference is that reaction most often begins with two silent handicaps. When the result of a choice is positive, we tend to let overconfidence cause us to drop our guard as we react. When it's negative, we often move backwards, not forwards, and seek to defend. There is no backwards in uncertain times.   

Read More: Three Lessons on Making Uncertainty Work in Your Favor

BACK
GET IN TOUCH

LETS START A JOURNEY

Main Office: Unit 4, 4Th Floor, Fakher Building , No.12, West Taban st., Nelson Mandela Boulevard, Tehran-Iran
Tel: +98 (21) 8867 8225
Email: info@fakher.ir
2019 © Fakher Holding. All Rights Reserved.
01
WHAT WE DO

02
ABOUT FAKHER

03
WHO WE ARE

04
ANNUAL REVIEW

05
MAGAZINE

06
CONTACT

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